Data Privacy & Security

WhautoChat Cloud is committed to keeping your data safe, private, and accessible only to authorized users. Here’s how we protect your information:

🛡️ How We Protect Your Data

Secured Cloud Storage: All customer data is stored in secure, monitored cloud infrastructure.
Continuous Monitoring & Backups: Systems are actively monitored and data is regularly backed up to prevent loss.
Web Application Firewall (WAF): Advanced WAF firewalls are in place to block malicious traffic and protect against common web attacks.
Rate Limiting: Automated rate limits help prevent abuse and denial-of-service (DoS) attacks, ensuring platform stability.
Strict Authorization: Access to your data is restricted to authorized personnel only, on a need-to-know basis.
Data Encryption:
- At Rest: All data is encrypted when stored.
- In Transit: Data is encrypted during transfer between your device and our servers using secure protocols.

Accuracy: We take reasonable steps to ensure your personal data is accurate, complete, and up to date. You can request corrections at any time.
Protection: Technical and organizational measures (encryption, firewalls, secure protocols) protect your data from unauthorized access, alteration, or loss.
Retention: Personal data is only kept as long as needed for business or legal purposes, then securely deleted or destroyed.
Deletion: You can request deletion of your data by contacting our Data Protection Officer (see our Privacy Policy for details).
International Transfers: If data is transferred outside Singapore, we ensure comparable data protection standards or contractual safeguards.

For more details, see our full Privacy Policy.

💬 Need Help?

If you have questions about data privacy, security, or your rights, contact our support team at [email protected].