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REST API

WhautoChat provides a robust REST API to help you integrate your workspace with external systems, automate tasks, and build custom solutions.

🌐 What Can You Do with the REST API?​

  • Send messages programmatically
  • Manage contacts, conversations, and channels
  • Automate workflows
  • Trigger Broadcasts
  • Integrate with third-party platforms (CRM, analytics, bots, etc.)

🌍 API Host​

For seamless integration with WhautoChat’s services, use the correct API host for your region:

To find your exact API host, go to the 'Rest API' section under 'Integrations' in your WhautoChat dashboard and copy the hostname provided. Always use the relevant host for optimal performance.

🔐 API Key Authentication (x-api-key Header)​

All WhautoChat API requests require authentication using an API key. This ensures secure and authorized access to your workspace.

How to generate and use your API key:

  1. In WhautoChat, go to Integrations → REST API and generate a new API key.
  2. When making API requests, include your API key in the x-api-key header.

Example:

curl -X GET 'https://api.whauto.chat/some_endpoint' -H 'x-api-key: YOUR_API_KEY'

⏱️ API Rate Limits​

To ensure fairness, stability, and security, WhautoChat enforces rate limits on all API accounts:

Type of AccountRequests per minute (RPM)Requests per day (RPD)
Subscribed Account100144,000
  • Rate limits ensure fair usage and protect against abuse (e.g., DDoS attacks).
  • For higher enterprise limits, contact support (additional pricing may apply).

🚀 Getting Started with WhautoChat REST API​

  1. Go to the Integrations page in WhautoChat and select the REST API connect button.
  2. Copy your API Host URL using the "Copy" button.
  3. Click "New API Key", enter a name, and generate your API key.
  4. Copy your WhautoChat API key and use it in your integrations.

🧪 How to Test WhautoChat REST API in Postman​

  1. Download the WhautoChat REST API Postman Collection
  2. Open Postman, click Import, and drag in the collection files.
  3. Select the Environments menu and choose "WhautoChat Rest API".
    • Paste the API host URL in the host - CURRENT VALUE field.
    • Paste your WhautoChat API key in the x-api-key - CURRENT VALUE field.
    • Click Save.
  4. Go to Collections, select "WhautoChat Rest API", and explore available endpoints.
💬 Need Help?

For API documentation or integration support, contact [email protected].

For detailed troubleshooting, refer to our Troubleshooting or contact support.