📄️ Omnichannel Team Inbox
The Team Inbox in WhautoChat gives you a unified view to manage conversations from all your channels — WhatsApp, Instagram, Messenger, Telegram, and Live Chat — in one place.
📄️ AI Chatbots Setup
WhautoChat offers pre-built AI chatbots tailored for Customer Service and Lead Qualification across channels like WhatsApp, Instagram, Messenger, Telegram, and Live Chat.
📄️ Segmentation & Broadcasts
WhautoChat lets you send targeted messages using segmentation and broadcasting. Here's how to use both features effectively.
📄️ Drip Campaign
Drip Campaigns in WhautoChat let you automate a series of messages to be sent to your contacts over time. This helps nurture leads, onboard new users, or keep your audience engaged with minimal manual effort.
📄️ Notifications & Push Alerts
Stay up to date with important activity in WhautoChat Cloud using notifications and push alerts. Here’s how you can configure and use them:
📄️ Automations
10X Your Productivity and Sales with Whautochat’s Automation Rules
📄️ CSAT Score
CSAT (Customer Satisfaction Score) helps you understand how happy your customers are with your service—whether they’re interacting with your Agent, Bot, or overall Customer Experience—via WhatsApp, Instagram, Messenger, Telegram, and Live Chat.
📄️ Marketing Opt-Out Management
Maintain a High-Quality WhatsApp Rating & Respect Customer Preferences
📄️ Canned Responses
Save Time with Pre-Designed Message Templates